Privacy Policy
Last updated: March 31, 2026
ExtenzyHQ ("we", "us", or "our") operates browser extensions distributed through the Chrome Web Store and related services. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
1. Information We Collect
Account & Device Data. When you install one of our extensions, we generate a random device identifier and API key. If you choose to provide your email address, we store it to link your account across devices.
Usage Data. We collect basic usage information such as which features you use, extension version, browser type, and operating system. This helps us improve our products and diagnose issues.
Location Data. We may use your IP address to determine your approximate country and region for the purpose of displaying localized pricing. We do not track precise geolocation.
Payment Data. Payments are processed by Stripe. We store your Stripe customer ID to manage your subscription but do not store credit card numbers, bank account details, or other payment credentials on our servers.
Cloud Sync Data. If you opt in to cloud sync, the data you choose to sync (such as settings or saved items) is stored on our servers in encrypted form and is tied to your account.
2. How We Use Your Information
- To provide, maintain, and improve our extensions and services
- To process transactions and manage your subscription
- To display pricing in your local currency
- To provide customer support
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. Information Sharing
We do not sell your personal information. We share data only in the following circumstances:
- Service Providers. We use third-party services (such as Stripe for payments, MongoDB for data storage, and OpenRouter for AI features) that process data on our behalf.
- Legal Requirements. We may disclose information if required by law, regulation, or valid legal process.
- Business Transfers. In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. If you uninstall all of our extensions and request deletion, we will remove your personal data within 30 days, except where retention is required by law.
5. Data Security
We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure server infrastructure, and access controls. However, no method of transmission or storage is 100% secure.
6. Your Rights & Choices
- Access & Deletion. You may request a copy of your data or ask us to delete it by emailing privacy@extenzyhq.com.
- Opt Out of Sync. Cloud sync is optional. You can disable it at any time within the extension settings.
- Uninstall. You can remove any extension at any time through your browser.
7. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by updating the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at privacy@extenzyhq.com.